PRIVACY POLICY
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Last Updated: August 13, 2026
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Seraphina Creative (“Seraphina Creative,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
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This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, communicate with us, submit a form, schedule a consultation, become a client, or use services and technology provided through Seraphina Creative.
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INFORMATION WE COLLECT
We may collect information you voluntarily provide to us, including:
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• Name
• Email address
• Phone number
• Business or company information
• Information submitted through website forms, chat, email, SMS, or other communications
• Appointment and consultation information
• Project and service-related information
• Billing and transaction information
• Communications between you and Seraphina Creative
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, referring pages, pages visited, and general website activity.
HOW WE USE YOUR INFORMATION
We may use your information to:
• Respond to inquiries and provide requested information
• Schedule consultations and appointments
• Provide and manage our services
• Create and administer client accounts
• Communicate regarding projects, accounts, services, or support
• Send transactional emails and text messages
• Improve our website, services, systems, and customer experience
• Analyze website traffic and marketing performance
• Maintain security and prevent fraud or misuse
• Comply with applicable legal requirements
EMAIL AND SMS COMMUNICATIONS
If you provide your email address or phone number and consent to receive communications, Seraphina Creative may contact you regarding inquiries, appointments, services, account activity, project updates, and other relevant communications.
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Where applicable, marketing communications will include a method to unsubscribe or opt out.
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Consent to receive marketing communications is not a condition of purchasing our services.
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COOKIES AND ANALYTICS
Our website may use cookies and similar technologies to operate the website, understand visitor behavior, measure performance, and improve our marketing efforts.
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We may use third-party analytics, advertising, CRM, scheduling, automation, and website technologies that collect information according to their respective privacy policies.
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THIRD-PARTY SERVICE PROVIDERS
Seraphina Creative may use trusted third-party providers to support our business operations, including website hosting, customer relationship management, communications, analytics, payment processing, artificial intelligence, automation, scheduling, and marketing services.
Information may be shared with these providers only as reasonably necessary to perform services on our behalf or provide functionality requested by you.
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AI AND AUTOMATED SYSTEMS
Certain Seraphina Creative services may incorporate artificial intelligence, automated communications, chat systems, voice systems, or workflow automation.
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Information submitted through these systems may be processed by Seraphina Creative and the technology providers used to deliver these services.
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DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, or disclosure.
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However, no internet-based system or electronic transmission can be guaranteed to be completely secure.
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DATA RETENTION
We retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill legal obligations, resolve disputes, and enforce agreements.
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YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of information we maintain about you.
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To submit a privacy-related request, contact us using the information below.
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THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. Seraphina Creative is not responsible for the privacy practices or content of third-party websites.
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CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
Updates will be posted on this page with a revised “Last Updated” date.
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CONTACT US
If you have questions about this Privacy Policy or how your information is handled, contact:
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Seraphina Creative
Email: info@seraphinacreativestudio.com
Website: seraphinacreativestudio.com
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Where Soul Meets Systems
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