More Google reviews.
More reasons to choose you.
REPUTATION MANAGEMENT
Your customers know you do great work. Help the next one see it. Seraphina Creative manages your review requests, reminders, and responses so you can build a more current online reputation while focusing on your customers.
Then $297/month. Setup included during launch. Cancel anytime.
The customer you lose
may never call.
You do great work. But if your latest review is months old and a
competitor has recent feedback, a potential customer may call them first.
They haven’t experienced your service yet.
They’re choosing based on what they can see.
You handle the work.
We handle the follow-through.
Follow-up that feels like your business.
Happy customers don’t always remember to leave a review. We handle customer check-ins, review requests, and reminders by text and email, with messaging tailored to your business. Your team can focus on the next customer instead of remembering who needs a follow-up.
Customer concerns brought to your attention.
We flag concerns raised during check-ins and monitor new reviews, including alerts for ratings of 3 stars or below. Professional response support helps you address feedback thoughtfully, including the replies future customers will read.
Know what’s happening without chasing updates.
Your monthly report arrives by email with review activity and link tracking, so you can see what’s being sent and where customers engage. Your reputation dashboard is available whenever you want a closer look.
Your next customer
could come from
a past customer.
You’ve already earned their business. A review helps someone new see why they chose you. A referral can introduce you to someone who needs your help. We reconnect with past customers for honest reviews and, if you choose, ask for referrals by text. When a referral comes in, your team receives the details to follow up.
Included in your Reputation Management service.
Put your reputation to work
where customers choose you.
01
BUILD CONFIDENCE BEFORE SOMEONE BOOKS.
​
Your website review display puts customer feedback beside your services, giving visitors reassurance while they’re deciding whether to contact you.
02
GIVE YOUR SOCIAL AUDIENCE PROOF OF YOUR WORK.
​
Optional automatic posts turn positive reviews into social content. Customers hear from people you’ve already helped, and you have something to share without creating every post yourself.
03
HELP LOCAL CUSTOMERS FIND THE RIGHT INFORMATION
Google Business Profile setup and optimization, plus consistent directory listings, help customers find accurate contact details and support your local search presence. Online Listings management begins after your trial.
Your reputation.
Handled.
What’s included
✓ Customer check-ins, SMS/email requests, and reminders
✓ Personalized review links and messaging
✓ Past-customer review outreach
✓ Review monitoring and alerts for 3 stars or below
✓ Professional review response support
✓ Google Business Profile setup and optimization
✓ Website widget displaying your reviews
✓ Optional review posts and AI referral follow-up
✓ Listings management across 70+ directories and sites*
✓ Growth Hub access, review tracking, and monthly reports
*Online Listings activates after your free trial.
Includes $10 in monthly usage credits.
Additional usage billed separately.
We handle the setup and ongoing management.
You stay focused on your customers.
Frequently Asked Questions
1
How is this different from buying review software?
Seraphina Creative handles the setup and ongoing management, including review requests, reminders, and monitoring. You don’t have to run the software yourself. Your dashboard and monthly report keep you informed.
2
Can you help us get referrals, too?
Yes. Optional referral follow-up is included in the service. With your approval, our AI assistant asks eligible existing customers by text, collects referral details, and alerts your team. You review each introduction and decide how to follow up.
3
What happens if someone leaves a negative review?
We start with a customer check-in before requesting a review, giving customers a chance to raise questions or concerns so you can address them. If a negative review is posted, we flag it and help you respond professionally.
5
What happens after the free trial?
After your 10-day free trial, your subscription begins at $297 per month or $2,999 per year, depending on the billing option you choose. Setup is included during launch. You can cancel before your next renewal.
4
Can you guarantee a certain number of reviews?
No. Customers decide whether to leave a review and what to say. We manage the requests and reminders that give them more opportunities to share their experience.
You’ve earned their trust.
Let your next customer see it.
Your first 10 days are on us.
Seraphina Creative sets up your review process and starts managing it for you, with $0 due today.
Then $297/month or $2,999/year, depending on your billing choice.
Setup included during launch. Cancel before your next renewal.