TERMS & CONDITIONS
Last Updated: August 13, 2026
These Terms & Conditions (“Terms”) govern your use of the Seraphina Creative website and services provided by Seraphina Creative (“Seraphina Creative,” “we,” “us,” or “our”).
By accessing our website, submitting information, creating an account, or purchasing or using our services, you agree to these Terms.
SERVICES
Seraphina Creative provides digital and business services that may include website design and development, branding, marketing, search optimization, customer relationship management (CRM) systems, artificial intelligence solutions, workflow automation, lead generation systems, content and media services, consulting, and related digital services.
Specific services, deliverables, pricing, timelines, and responsibilities may be governed by a separate proposal, service agreement, statement of work, or other written agreement.
CLIENT RESPONSIBILITIES
Clients are responsible for providing accurate information, materials, approvals, account access, and other resources reasonably required to complete their project or provide ongoing services.
Project timelines may be affected by delays in receiving required materials, feedback, approvals, or access.
PAYMENTS AND BILLING
Fees, payment schedules, recurring charges, and other billing terms will be disclosed before services are purchased or provided.
Certain services may require an initial setup fee, deposit, recurring subscription, or ongoing service fee.
Unless otherwise stated in a separate written agreement, amounts already paid for work completed, services rendered, setup, configuration, third-party expenses, or resources committed to a project may be non-refundable.
SUBSCRIPTIONS AND RECURRING SERVICES
Certain Seraphina Creative services may be provided on a recurring basis.
Recurring services may include access to software, CRM systems, automation, artificial intelligence features, website management, marketing services, support, or other managed services.
Applicable pricing, billing frequency, cancellation requirements, and service terms will be provided when the service is purchased or in the applicable service agreement.
THIRD-PARTY SERVICES
Our services may integrate with or rely upon third-party platforms, software, hosting providers, artificial intelligence providers, communication services, payment processors, advertising platforms, or other technologies.
Seraphina Creative does not control these third-party services and cannot guarantee their uninterrupted availability, functionality, pricing, policies, or performance.
Changes or interruptions to third-party services may affect features provided through Seraphina Creative.
ARTIFICIAL INTELLIGENCE AND AUTOMATION
Certain services may use artificial intelligence, automated workflows, chat systems, voice systems, or other automated technologies.
AI-generated or automated output may occasionally contain inaccuracies or behave differently than expected. Clients are responsible for reviewing important business information and determining whether automated systems are appropriate for their particular use.
Seraphina Creative does not guarantee that artificial intelligence or automated systems will produce error-free results.
COMMUNICATIONS
By providing your contact information and consenting to communications, you agree that Seraphina Creative may contact you regarding inquiries, appointments, accounts, projects, transactions, and services.
Where separately authorized, we may also send marketing or promotional communications.
You may opt out of eligible marketing communications at any time using the unsubscribe instructions provided or by contacting us.
INTELLECTUAL PROPERTY
Unless otherwise agreed in writing, Seraphina Creative retains ownership of its proprietary processes, systems, strategies, templates, methodologies, software configurations, automation structures, concepts, and other pre-existing intellectual property.
Ownership and usage rights for client-specific deliverables may be addressed in the applicable proposal or service agreement.
Materials displayed on the Seraphina Creative website may not be copied, reproduced, distributed, or commercially exploited without permission except as permitted by law.
NO GUARANTEE OF RESULTS
Seraphina Creative works to provide high-quality strategies, creative work, systems, and services; however, we do not guarantee specific business outcomes.
Marketing performance, search rankings, advertising results, lead volume, sales, revenue, conversion rates, and other business outcomes can be affected by numerous factors outside our control.
WEBSITE AVAILABILITY
We strive to maintain reliable access to our website and digital services but do not guarantee uninterrupted or error-free availability.
Maintenance, updates, technical issues, third-party outages, or circumstances beyond our reasonable control may temporarily affect availability.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Seraphina Creative will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold Seraphina Creative harmless from claims, damages, liabilities, or expenses resulting from your misuse of our website or services, violation of these Terms, or violation of applicable law or third-party rights.
TERMINATION
Seraphina Creative may suspend or terminate access to services when reasonably necessary due to nonpayment, misuse, violation of applicable agreements, unlawful activity, security concerns, or other material violations.
Terms relating to payment obligations, intellectual property, liability, and other provisions that by their nature should survive termination will remain applicable.
GOVERNING LAW
These Terms will be governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.
CHANGES TO THESE TERMS
We may update these Terms periodically to reflect changes to our services, business practices, technology, or applicable requirements.
Updated Terms will be posted on this page with a revised “Last Updated” date.
CONTACT US
Questions regarding these Terms & Conditions may be directed to:
Seraphina Creative
Email: info@seraphinacreativestudio.com
Website: seraphinacreativestudio.com
Where Soul Meets Systems
